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Frequently Asked Questions

Everything you need to know about PayNeax

PayNeax is a B2B fintech service platform that enables retailers, distributors, and super distributors to offer digital financial services such as Recharge, Bill Payment, Money Transfer, and AEPS.

Any individual or business can join PayNeax as a Retailer, Distributor, or Super Distributor, subject to document verification and onboarding approval.

No. PayNeax operates purely as a service provider. We do not offer APIs or standalone software solutions.

PayNeax provides Mobile & DTH Recharge, Utility Bill Payments, Domestic Money Transfer (DMT), and AEPS services under a B2B model.

Retailers earn through commissions on every successful transaction performed on the platform.

Joining fees may vary based on the partner type (Retailer, Distributor, or Super Distributor). Please contact our team for current onboarding charges.

All partners are provided with a wallet system that updates in real time, along with transparent transaction and settlement reports.

Yes. AEPS transactions are processed through secure systems with biometric authentication and monitored operations to ensure safety and reliability.

Basic KYC documents such as ID proof, address proof, and business details are required. The exact document list is shared during onboarding.

PayNeax offers dedicated partner support to assist with onboarding, service usage, and issue resolution.